Pay Electricity, Water and Internet Bills in Ho Chi Minh City

Pay electricity in the EVNHCMC app or by banking, e-wallet, ATM or auto-debit; collection is 100% cashless. Pay water in the SAWACO app after linking your account code, or through MoMo. Pay internet through the provider's app or banking. SAWACO sends no one to collect cash.

By Vincent Nguyen

Someone rings your bell and says they collect the water bill, in cash, today. Do not pay: SAWACO sends no staff to collect money at homes. Each bill below has an app or bank route instead.

Pay electricity in the EVNHCMC app

The EVNHCMC app shows your bill, planned power-cut schedules, notifications and the e-invoice, the electronic tax invoice. Pay through SMS or mobile banking, internet banking, an e-wallet, an ATM, a bank collection mandate (a standing order) or the website. Scan the QR code printed on the bill with a partner wallet or bank app and you skip typing the details.

Auto-debit is the one to set up: in June 2026 9% of customers used it, and they avoid the billing date and a cut-off for a missed payment. Collection is 100% cashless, so there is no cash counter.

Without a Vietnamese bank account

Since December 2021 EVNHCMC takes Viettel Money, for Viettel customers whose SIM is registered in their own name with 3 months of use, with no bank account needed. It also added VNPT Pay for VinaPhone subscribers, with no bank account needed. See also QR payments for foreigners.

Help and registration

Call 1558 or 1900 54 54 54, open 24/7. EVNHCMC also takes email at cskh@hcmpc.com.vn and requests on evnhcmc.vn. The head office is at 35 Ton Duc Thang, Sai Gon Ward. A passport is accepted to register an electricity purchase.

Pay water in the SAWACO app or MoMo

The SAWACO customer-care app is the single shared app for water customers in Ho Chi Minh City, except the Cu Chi area. Log in and link your account code (ma danh bo) to follow the monthly bill. Find it on the water bill or receipt: it is an 11-digit number.

It takes MoMo, VNPay and Payoo among other methods. It also handles water quota registration, contract transfer, new connections and meter-reading reports. MoMo pays water bills for all districts of Ho Chi Minh City.

For help, call 1900.999.997. Give the name of your ward or commune, or of your water company.

Pay internet through your provider

FPT takes the Hi FPT app, internet banking, MoMo, ZaloPay, bank transfer or its counters. FPT’s line is 1900 6600, open 24/7. VNPT’s listed price applies to online payment and leaves out any home collection fee. Plans and papers are in home internet in Ho Chi Minh City.

With MoMo you scan the QR code printed on a bill using “Quet ma”, or show your payment code to the cashier.

What a tenant should be billed

The household electricity tariff has six steps, in force since 10 May 2025 and still the table on EVNHCMC’s page in October 2026. A five-step table replaces it at the next average price adjustment.

These prices leave out VAT. For workers and students renting a home, 4 people count as one household. If the landlord declares all users, 1 person is 1/4 of the quota.

A landlord whose tenant has no direct contract may not collect more than the monthly bill. Shared costs such as water pumping, corridor lights or cameras may be charged separately as a service fee, not inside the electricity price. Full rules: landlord electricity price.

Water is set by headcount from the personal ID number: 4 m3 per person a month at VND 6,700 per m3 within the quota, before 5% VAT. That price table runs from 1 January to 31 December 2026. The bill also adds a drainage and wastewater charge of 30% on the water price plus 8% VAT.

Scams: who collects your money

SAWACO sends no staff to collect money at homes and does not phone you with an unknown bank account to pay. Send money to the water company’s own bank account or pay at its transaction offices.

If a caller demands money, hang up and call 1900.999.997. Your landlord has a limit too: what he collects from you may not exceed the bill.

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Not confirmed: Electricity collection is 100% cashless: set up the app, a bank or a wallet before the first bill, not cash. The household tariff is moving from 6 steps to 5 at the next average price adjustment: if your bill shows five steps, the new table has started.

General information checked against the sources listed above, not legal advice for your situation. Rules and office practice change; confirm with the immigration office or a licensed adviser before you act. See how guides are checked.

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